Public Safety Consultants We Train Professionals __________________________________________________________________________

1014 Massena Waukegan IL 60085 (847) 321-1110

Classes PSC offers a variety of classes designed to meet your telecommunicator training needs. Students are presented with certificates of attendance at the conclusion of each course.

Telecommunicator Training Series Telecommunicator I/II Course Customer Service Seminar Elder Communications (1-day or 2-day course) Learning To Adjust:  In today's society, there are constant adjustments taking place.   The changing role of the telecommunicator and the expectations that accompany it are causing more stress than ever before.  Staffing issues, downsizing, upscaling, and budget issues are also issues that affect many workplaces.  This program will provide you and your organization with a better way to deal with these changes and help you to understand the perspectives of coworkers.  You will have fun while you learn! Disaster Communications (2-day course) Testifying In Court Specialized Training Seminar A customized seminar can be structured from various segments of the Telecommunicator I and II courses. This can be presented as a 1, 2 or 3-day seminar       Communications Supervision & Trainer Series Training Enhancements Communications Supervisory Course (2-day course) Problem Solving (for Communications Supervisors and Communications Training Operators) 9-1-1/Communications Training Manual Course Communications Training Operator (CTO) Course (2-day course) Crime Prevention Training Crime Prevention I/II/III Specialized Crime Prevention Training Seminar: Choose segments from the Crime Prevention I/II/III courses to create a customized 1, 2 or 3-day training session